Refund & Return Policy
At Rivazh, every piece is carefully inspected and packed with love before it reaches you. We truly hope you adore your new jewelry.
Returns & Refunds
As our jewelry is carefully packed and quality-checked before dispatch, we do not offer returns or refunds.
Exchange Policy
If your order arrives with a manufacturing defect, or if you're not completely happy with your purchase, we're here to help.
Simply email us at rivazh.in@gmail.com within 48 hours of receiving your order, along with:
Your Order ID
Clear photos or a short video of the product
A description of your concern
Our team will review your request and get back to you within 2–3 business days.
If your exchange request is approved, we'll guide you through the next steps.
A Few Things to Keep in Mind
The product should be unused and returned in its original packaging.
Items damaged due to misuse, accidental damage, or normal wear and tear are not eligible for exchange.
Need Help?
If you have any questions or concerns, we're always happy to assist you.
Email: rivazh.in@gmail.com
Thank you for choosing Rivazh. Your trust means everything to us.